Welcome to the Orvis Answer Center

Shopping & Billing

Account Membership

• What are the benefits of account membership?
• Can I enter multiple credit cards in my account?
• How do I change my default credit card?

Backordered Items

• How can I tell if a product is on backorder?
• How can I check the status of my backordered item?
• Why does the backorder date keep changing?

Billing & Payment

• What types of credit cards does Orvis accept?
• Is it safe for me to pay by credit card?
• Does Orvis use VeriSign for online transactions?

Catalogs

• Article

Gift Cards/EGift Cards

• Article

Customer Service Information

Customer Service FAQs

• Article

Refund Policy

• Article

Repair & Replacement

• Article

Return Policy

• Article

Orvis Adventures

Fly Fishing

• Article

Fly Fishing & Wingshooting Schools

• Article

International Vacations

• Article