Submit a request
Sign in
Welcome to the Orvis Answer Center
You'll find answers to our most frequently asked questions here.
If you still can't find the answer, then contact our Customer Service department by
email
, live chat, or phone.
Shopping & Billing
Account Membership
What are the benefits of account membership?
Can I enter multiple credit cards in my account?
How do I change my default credit card?
Backordered Items
How can I tell if a product is on backorder?
How can I check the status of my backordered item?
Why does the backorder date keep changing?
Billing & Payment
What types of credit cards does Orvis accept?
Is it safe for me to pay by credit card?
Does Orvis use VeriSign for online transactions?
Catalogs
Article
Gift Cards/EGift Cards
Article
Customer Service Information
Customer Service FAQs
Article
Refund Policy
Article
Repair & Replacement
Article
Return Policy
Article
Orvis Adventures
Fly Fishing
Article
Fly Fishing & Wingshooting Schools
Article
International Vacations
Article
Powered by Zendesk